Customer stories require permission and context.

Any public customer story should have permission, accurate attribution, current context, and a source that can be reviewed.

Before a story is published

Obtain permission for the intended public use and any identifying details.
Confirm attribution, timing, and the customer context described.
Review every rate, savings, supplier, utility, or outcome statement against current evidence.
Keep the story separate from a promise about another customer’s result.

Unverified quotes are not current evidence

Historical, unattributed, or unverified quotes are not published here as current customer proof. A story does not establish a live rate, guaranteed savings, supplier authority, or enrollment outcome.

Choose based on current review facts

Customer stories cannot replace current utility context, offer terms, source dates, or revalidation. Keep current service in place while those details are checked.

Read terms and disclosures →Open the marketplace review →